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Old 08-03-2006, 11:56 AM   #31
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Default Re: Time Warner Cable is dropping The NFL network!

Can't wait to go home and see if they flipped the switch back on for NFL Network. I am guessing this will get resolved some way.

http://entertainment.tv.yahoo.com/en...463083300.html

FCC orders Time Warner to reinstate NFL Network

Thu Aug 03,11:47 AM ET

The U.S. Federal Communications Commission on Thursday ordered Time Warner Cable to immediately reinstate the NFL Network back onto cable systems it acquired from Adelphia Communications Corp.

The NFL Network asked the agency to intervene after it accused the No. 2 U.S. cable operator of dropping the channel on August 1 in violation of FCC rules that required 30 days notice to subscribers for such action.

"We direct that Time Warner reinstate carriage of the NFL Network on all of its newly acquired systems on the same terms under which it was carried prior to August 1, 2006, until we are able to resolve the NFL's Petition on the merits," the FCC said.

The NFL Network had asked the FCC to take enforcement action against Time Warner and require the cable operator to reinstate the channel until sufficient notice had been given to customers.

A spokesman for Time Warner Cable, which is owned by Time Warner Inc., had no immediate comment.

The NFL preseason kicks off on August 10, and its regular season begins September 7. The network plans to show 54 NFL preseason games and eight regular season primetime games this year, according to the FCC.
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Old 08-04-2006, 03:11 PM   #32
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Default Re: Time Warner Cable is dropping The NFL network!

Quote:
Originally Posted by SteelerMurf
Dish Network is cheaper, you can get your local network channels. Direct TV is more expensive, no local channels (you have to use your antenna) and you can get NFL Ticket. You can't get NFL Ticket with the Dish Network. Both come with NFL Network with the right package. Oh yeah, and Direct TV will make you pay $12 extra to get Fox Sports Pittsburgh in a special sports package where I can get FSN Pitt with my normal package thru Dish Network.

I am real close to getting Dish Network.
That's not entirely true...DirecTV is offering local channels in HDTV.
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Old 08-04-2006, 03:13 PM   #33
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Default Re: Time Warner Cable is dropping The NFL network!

Quote:
Originally Posted by SteelerMurf
Did you get a response from this one?
here is a continuation of our conversation:

Shelly is a Charter VP.
Seth is an NFL Network rep.

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From: , Shelley
Sent: Thursday, August 03, 2006 5:39 PM
To: Rob
Subject: RE: A response from the NFL Network


Thank you. I guess I had not realized that the door was closed on us negotiating an agreement. We do hope that we can get back on track with discussions that are a little more positive. I would be happy to explain why we took the NFL Network off. We had carried them on our sports tier and the subscriber numbers were not what the NFL Network (or we) had hoped for. Our agreement required us to deliver more customers, but we wanted to keep them on the sports tier. We were negotiating with them to determine how to resolve the contract dispute and, instead of providing us a response to a proposal we made, they sued us instead. They lost the first round of the lawsuit (for an injunction), so we tried to negotiate a settlement. When we could not come to terms, they forced us to turn the signal off in December. The litigation continues and we are hopeful that we can come to a settlement of those issues, as well as a carriage agreement. I’m not sure the NFL Network is as hopeful.

As far as advertising, we do receive a small portion of a network’s ads that we are able to sell locally (that’s where most of the ads you see for local businesses come from). I agree that we will be able to sell some ads on the NFL Network, but 6 minutes of ads during 8 games isn’t going to do much to offset our costs. We don’t come anywhere close to Super Bowl-priced ads. I’m not in ad sales, but I think that most of our ads are priced well under $100.

By the way, I see that you are a Steelers fan – I am a University of Colorado grad so I’ve always followed the Steelers because of the disproportionate number of CU grads that have played there. Most are gone now, but I still like the Steelers (although not as much as my beloved Broncos). Here’s hoping for a good season for the Steelers (except when/if they play the Broncos)!

From: Rob
Sent: Thursday, August 03, 2006 8:05 AM
To: Shelley
Subject: A response from the NFL Network



Thought you would be interested in the NFL Network's response to this issue. I am sure you already know their stance. Just thought I would show you what they are sharing with the public.

Rob

From: Rob (R.C.)
Sent: Thursday, August 03, 2006 9:48 AM
To: , Seth'
Subject: RE: Negotiations with Charter



I appreciate your response.
From my understanding, Charter wants to include the NFL Network on a "Sports Tier" package along with some fringe channels like Fox regional college sports channels and ESPN news. They want to charge $10 a month for this tier. I doubt highly if anyone would pay $10 just for the Fox channels. (Comcast, by comparison, offers both NFL & ESPN News on their basic digital tier)
The irony is they include niche sports channels on their "Expanded Basic" package like the Speed network and the Golf Channel. I would think these channels should also be moved to their Sports Tier in order to maintain some consistency.
They (corporate) have been nice enough to have a conversation with me as their customer service reps don't seem to know what is going on when you call them. From what they are saying, they don't want to "pass the costs on" of this channel to everyone, even those not interested. But I find it hard to see their point of view while I am paying for someone else to watch the Speed Channel.
I am not sure of the specifics regarding your negotiations or the advertising details, but in the end, this hurts the customer.
My biggest gripe is the non competition in the cable industry. Where I live, satellite is not an option. I hope you continue negotiations. I am kind of stuck with Charter or nothing. And this stinks as I am a displaced Pittsburgher living in Michigan and I want to see every Steeler game I can (along with the On Demand coverage). I, at least, want the option of paying for the channel.
Thanks again,
Rob Creely
From: Seth]
Sent: Wednesday, August 02, 2006 7:26 PM
To: Rob (R.C.)
Subject: FW: Negotiations with Charter

Rob,
A few things I want to clarify for you. As you know Charter had our service. Ask their PR why they don't anymore and we'll see if they are honest with you.
On our end, we are not optimistic that Charter will be carrying NFL Network ever again. We will not allow them to charge you extra to carry just our network. Your cable bill is high enough as it is and we feel they are trying to take advantage of NFL fans that are so passionate, they will pay whatever it costs. Well, we don't want you to pay whatever it costs. Dish Network carries NFL Network and you can get us and 85 other channels for $29.99 a month. DirecTV carries us and 125 other channels for $39.99 a month. Your cable bill keeps going up, you get no more channels that you want and then they deny you the ones you would watch. Makes no sense.
Also ask Charter VP if they get advertising time on NFL Network? Their dirty little secret is that in exchange for them agreeing to carry us and pay us a fee, we allow them to sell ads on our network for several minutes every hour, every day, 365 days a year, including on our highly-rated games. Suffice to say, they can make tons of money selling advertising that they should not have to charge you extra to get the channel. Remember this. 10 years ago cable had no competition. Now, there's satellite and 28 million people have switched from cable to satellite. People don't mass exodus something unless they are unhappy.
We will never do a deal with Charter if they plan to raise your rates to carry us. That's not fair to you.
Seth
NFL Network

-----Original Message-----
From: Rob ( R.C.) ]
Sent: Wednesday, August 02, 2006 3:49 PM
To: NFL Network Fan Feedback
Subject: RE: Negotiations with Charter


Ok…I spoke with the Charter PR and they tell me that the NFL Network wants a higher fee then any other non pay channel they currently offer.
From: NFL Network Fan Feedback [mailto:fanfeedback@NFL.com]
Sent: Friday, July 28, 2006 1:43 PM
To: Rob (R.C.)
Subject: RE: Negotiations with Charter


Thank your taking the time to share your opinion with us, as well as your interest in the NFL.

NFL Network is currently in negotiations with Charter, but they have stoodfast in their decision not provide NFL Network to its customers. We will continue to negotiate a deal, but there is no estimated timetable for an agreement to reach. Although you may not have satellite capablities, NFL Network is making deals with many other cable providers, so you may consider switching to one of the many providers who do appease their customers and provide NFL Network. The 2006 season is ramping up and you do not want to miss NFL Network's preseason and training camp coverage as well as the new in-season programming such as NFL Replay and Live NFL games.

Once again, thank you for your interest and your feedback and we hope that you continue to watch and enjoy the NFL Network.

Sincerely,
NFL Network
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Last edited by Hammer67; 08-04-2006 at 03:18 PM.
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Old 08-04-2006, 03:18 PM   #34
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Default Re: Time Warner Cable is dropping The NFL network!

And the last part...

_________________________

From: Shelley
Sent: Wednesday, August 02, 2006 12:38 PM
To: Rob
Subject: RE: NFL Network


Thanks and I will check into the communications with the customer service reps to make sure they understand the situation.

Shelley


From: Rob
Sent: Wednesday, August 02, 2006 9:45 AM
To: Shelley
Subject: Re: NFL Network


Again, thank you for taking time out of your schedule to respond.

I agree with you. And I also understand the industry and some of the things you are dealing with (I have a degree in Telecommunications management from PSU).

I am aware the NFL Network is asking a high fee for their broadcast rights. I am also aware of the pressure/demands you receive from the various networks .

My frustration is mainly with the monopolistic nature of the industry. I understand it isn't in the best interests of any cable company to yearn for competition. But the complete lack of choice across the board (choice of channels, choice or provider, etc.) is frustration. Why should you have to be a Comcast customer and directly support competition?

There are many issues in the cable TV industry now. From poor & outsourced local service, to lack of channel choices to poor compression for High Definition signals. Hopefully these things are addressed in the future as technology advances.

Although I realize finances will play a major part in this, I hope that Charter will continue to negotiate with the NFL Network. It is one of the reasons I signed up for cable beyond basic in the first place! And don't forget about the 50+ preseason games they will be broadcasting as well as the On Demand content which was what I viewed the most.

Thanks again for your time and honesty.

The reason I emailed you directly was that none of your customer service reps even knew that the NFL Channel wasn't in the lineup and I got tired of being transferred and put on hold to be told the same thing again. But that's another set of issues altogether.

Thanks again for your time and I promise I will stop bothering you now.

Regards,

Rob


On 8/2/06, Shelley wrote:
Rob, Sorry for the delayed response. I'm finding it a little difficult to stay up on my e-mail as I try to catch up after vacation last week. I certainly hear you on the services you don't watch. I'm a Comcast customer (Charter does not provide service where I live) and I pay $140 a month for my cable and high speed package and I watch about 7 cable services. It's a high price to pay and I cringe every month when I pay my cable bill. It's a difficult balancing act to try to deliver a lineup that contains the full range of services that customers want. A few of the services you list below are some of the most-watched cable networks, so many of our customers would be very upset if we were to take them off. While I understand that these services do not appeal to you, every single one of these services has customers watching.

On the other hand, one way to solve the issue you point out below is by instituting a la carte where a customer can pick which services to receive and then pay separately for each of the services. Personally, I wish that we could offer programming on an a la carte basis. I think that it would drastically reduce the number of networks to choose from because it would be difficult to make the business model work for the networks, and I think that a customer would receive fewer networks for the same price, but if customers receive the networks they want, quantity may not be important. It would give consumers the right to vote with their pocketbooks. The reason we do not offer a la carte is because the networks, both small and large, forbid it. Their business model cannot withstand an a la carte offering. Charter's official company position on a la carte is much like mine (although I have editorialized a bit). Unfortunately, the networks are vehemently opposed to this option and they are spending a lot of time and money lobbying against the concept in Washington. And, without governmental involvement, the networks will never voluntarily give us these rights, which makes it impossible for us to even try it. The good news is that there seems to be a lot of attention on this matter right now, so maybe something will come of it.

I agree on the placement on the Sports Tier of some of the services that you list and we are trying to make some those changes as we are able – unfortunately some of the owners of those networks have not permitted those moves yet. We will keep working on them! The issue we have with NFL Network is that they are only offering 8 regular season games, out of over 250 games in a season. When you look at the programming outside of those 8 games, it is very similar to what other sports services are offering. That's a difficult value proposition for us and for our customers. NFL Network is spending $100 million marketing to customers to try to gain carriage in our markets. I wonder what would happen if they applied that $100 million to a reduction of the fees they are demanding – if they had applied that money more positively we might be carrying NFL Network by now.

Sorry for the long e-mail. I just want to try to explain that we completely understand where you are coming from and that we are doing everything we can to make the right decisions for our customers. While you may not always agree that we have made the right decision, we are certainly trying. I hope you will stick with us even if we do not carry the NFL Network and enjoy the many other NFL games that we will be offering on the other networks we carry. Many of those games will be in HD if you are in a system that offers HD. Thanks for writing in with your comments.

Shelley
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Old 08-04-2006, 06:17 PM   #35
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Default Re: Time Warner Cable is dropping The NFL network!

So nomore NFL network for time warner? Man I'm still so pissed off....
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Old 08-04-2006, 06:27 PM   #36
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Default Re: Time Warner Cable is dropping The NFL network!

Cable companies are nazis.

Never again. Should've seen the look on the ladies' faces when I brought them their box to the office that day, back in 1997. They said, "You aren't going to watch TV anymore?" I laughed & asked them if they'd ever seen how much more satellite offers.

Dish Network is fantastic. Fox Sports Pittsburgh, all local channels, Sirius satellite radio, and about 450 other channels. Pay per View at the touch of your remote, online everything in realtime.
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Old 08-04-2006, 09:45 PM   #37
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Default Re: Time Warner Cable is dropping The NFL network!

Quote:
Originally Posted by Polamalu43
So nomore NFL network for time warner? Man I'm still so pissed off....
They turned it on for me until Sept 3rd when they will turn it off again if they do not reach an agreement....at least I have more time now to decide if I want Dish Network or Direct TV.

And for fantasy football sake, I can watch all the preseason games.

On another note, I can't wait to again get to watch Pittsburgh pregames and games on FSN Pittsburgh with their live feed from KDKA. I used to live around Pitt and when I moved I really missed the local pregame/postgames.
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Old 08-06-2006, 02:11 PM   #38
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Default Re: Time Warner Cable is dropping The NFL network!

Quote:
Originally Posted by SteelerMurf
They turned it on for me until Sept 3rd when they will turn it off again if they do not reach an agreement....at least I have more time now to decide if I want Dish Network or Direct TV.

And for fantasy football sake, I can watch all the preseason games.

On another note, I can't wait to again get to watch Pittsburgh pregames and games on FSN Pittsburgh with their live feed from KDKA. I used to live around Pitt and when I moved I really missed the local pregame/postgames.
are u serious? they turned it on for u till sept 3rd? no way. i wonder if they can do that for me till then,. i don't think so though. since they said they don't have the right 2 show that chanel
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